• Improve customer experience and make it easy for booking appointments

  • Keep all the medical records consistent and easy to available for both doctors and patients

  • Consult with doctors online for free or get paid medical service.

Skinaa Case study


With the degree of engagement across numerous digital platforms, Skinaa Clinic wanted to improve patients satisfaction and build a system that can securely store medical records and speed the appointment and consultation processes was another challenge.

Helping Skinaa to undergo a digital transition and improve customer satisfaction

Skinaa was established with the objective of delivering beautiful skin and gorgeous hair to both men and women. They recognize the impacts that flawed skin and hair can have on one’s life. Hence, their trained professionals are not only committed to helping consumers overcome skin and hair issues but also put preventive measures in place. Their motto is to be impeccable at what we do and render the best healing services to as many people in the country as possible.
Skinaa is concerned with the treatments of all types of skin and hair related problems and conditions. They understand the importance and significance of having good skin and hair, and hence they strive to make healthcare more affordable, accessible, and effective for the people. Being the leading dermatological clinic in the country, Skinaa is equipped with all the latest world-class technologies to offer their patients an unforgettable experience and treatments of the highest international standards.

Business Goals

Skinaa is committed to serving its patients with immense integrity, accountability, and professionalism. Their experts never fail to live up to high ethical and clinical standards while being compassionate and caring at the same time. They believe that when it comes to the health sector, they shouldn’t let things be the way they have been. Instead, they should keep strengthening approaches, and innovate ways in which they are treating patients.

Getting the most from our Tech Solution

For, Skinaa we have used: Realtime database – the Firebase Realtime Database is a cloud-hosted NoSQL database that enables data to be stored and synced between users in real time. The data is synced across all clients in real time and is still available when an app goes offline. This was used for real time in-app chats.

Microsoft Azure

Microsoft Azure is a collection of 600+ services that offers teams the ability to implement data storage, email, and many other IT solutions at a flexible scale. The architectural design of Microsoft Azure ensures reliability and security. Azure offers immediate access to the latest services and technologies needed in the enterprise, allowing Azure cloud engineers to implement complex solutions quickly.

The benefits of Microsoft Azure can be broken down into the following:

  • Azure is a bespoke suite of solutions where you only pay for what you use
  • Microsoft provides leading security and compliance for data privacy laws
  • Azure comes with many accelerators to enable rapid implementation of solutions
  • Azure is built so that solutions can seamlessly flex from small to a global scale
  • Microsoft is bringing their investment in AI into Azure to help you manage your
  • network


Flutter is a Framework and UI Toolkit for building mobile, web and desktop application with a single codebase. Flutter produces natively compiled application from its single code base for Android application, iOS application, Web and desktop. Flutter has tons of pre-built widgets for creating mobile apps. Hence, it is easy to create app by using flutter.

Flutters uses Dart language. Dart was also developed by Google in 2011. Dart is a general-purpose language inspired by Java and JavaScript. Thus, making the adaptation of Dart smooth in the developer community.

Google firebase

Google Firebase is an application development software that enables developers to develop iOS, Android and Web apps. Firebase provides tools for tracking analytics, reporting, and fixing app crashes, creating marketing and product experiments.

Business Solution

Mobile application for doctors and patients

Tech Solution

Flutter Microsoft
Azure Google

Key Benefits

  1. The app helps in searching the doctor available around your location.
  2. It helps in book appointment easily.
  3. Provide notification which helps in reminding the patient for the appointment booked so that it’s not missed.
  4. Chat service helps to consult any time with the doctors which helps in saving time for the patient.
    Medical records are always available to doctors on cloud which helps in reducing physical records.
Download Skinaa Case Study