Privacy Policy

Last Updated: 5th May, 2026

YenDigital Technologies is a global software innovator based in India. This site provides comprehensive insights into our specialized services and recruitment standards. Please note that all brand elements, service marks, and proprietary content are legally protected under U.S. and international law. We operate with a firm commitment to excellence andthe integrity of our digital assets.

Within this policy, we outline: the data we gather and the reasons behind it; how we manage your data; and your entitlements regarding your data. We never trade your data.This policy also explains how YenDigital processes personal data in accordance with applicable data protection laws, including the General Data Protection Regulation(“GDPR”) and India’s Digital Personal Data Protection Act, 2023 (“DPDP Act”) along withapplicable rules.

This policy is divided into sections. To facilitate navigation, links to each section are provided below:

[Note: For EU/UK individuals, this policy also explains our lawful bases for processing,international transfer safeguards, and your applicable rights. For individuals who sepersonal data is governed by the DPDP Act, this policy also explains the purposes of processing, rights, grievance redressal channels, and contact details for privacy-related concerns.]

This policy pertains to all services, solutions, and products developed and maintained by YenDigital. For GDPR purposes, YenDigital acts as a ‘Data Controller’ for personal data collected directly from website visitors, prospective clients, and individuals who contactus through our website. For purposes of the DPDP Act, YenDigital may act as a ‘DataFiduciary’ in respect of digital personal data for which it determines the purpose andmeans of processing.

YenDigital is an India-based company and hereby declares that it processes occasional EU based data and the same is not covered under ‘special categories of data’ as perArticle 27 of GDPR.

The business contact details of its designated grievance officer for requests and complaints under the DPDP Act are as follows

DPDP Grievance Contact:
Name: Prasoon Srivastava
Email: info@yendigital.com
Address: 106, 1st Floor, Plus Offices, Landmark Cyber Park, Sector 67, Gurugram,Haryana 122018, INDIA

It encompasses information handling concerning website visitors, potential clients,customers, and authorized users (pertaining to their acquisition of services and management of their association with YenDigital). Throughout this policy, we collectively refer to these groups as "you".

However, this policy does not extend to data concerning a customer's end users that YenDigital acquires from a customer or manages on their behalf in connection with services rendered by YenDigital pursuant to a relevant services agreement. YenDigital manages End User Communications according to the instructions of the respectivecustomer, who serves as the "data controller" or "business" (or similar roles as perapplicable privacy laws), as outlined in the relevant services agreement between said customer and YenDigital. The obligations of YenDigital as a "data processor" or "serviceprovider" concerning such information are outlined in said services agreement and any applicable data protection addendum and are not included in this policy.

If you are a customer's end user and have inquiries regarding the collection and processing of your information through the services, kindly contact the organization that provided your information to us for further details. Where required by applicable law,additional disclosures may be provided.

Data Collection and Purpose

Our guiding principle is to collect only the necessary data. Here's how it translates intopractice:

[Note: Where GDPR applies, processing is carried out on one or more lawful basesde scribed in this policy. Where the DPDP Act applies, processing is carried out on the basis of consent or another legally recognized ground, including legitimate uses recognized under the DPDP Act, as applicable.]

Identity and Access

Upon registering for a YenDigital product or service, we request identifying details such as your name, email address, and optionally, a company name. This facilitates personalization of your new account and enables us to furnish you with our product & services updates and essential communications.

For “contact us” submissions, this may include name, email address, phone number, company name, job title, and the contents of the inquiry. We process this information onthe basis of consent, pre-contractual steps at your request, or legitimate interests in responding to business inquiries, as applicable

Periodically, we may also present optional surveys to gauge your usage of our products and gather insights for enhancements.

With your consent, we may include you in our newsletter and send other updates. Additionally, we may offer you the choice to include a profile picture visible within our products.

Individuals who submit their information through the “contact us” page may withdraw consent where consent is the lawful basis, without affecting prior lawful processing.

Billing Information

If and when you subscribe to a paid YenDigital product or service, you will be prompted to furnish payment details and billing address. Credit card information will be directly transmitted to our payment processor and by passes YenDigital servers. We will maintain a transaction record, including the last four digits of the credit card number, for account history, invoicing, and billing support purposes. Your billing address will be retained for service charging, tax calculation, invoice delivery, and fraudulent transaction detection.

Product & Services Interactions

Content you upload, receive, or maintain in your YenDigital product & services accounts is stored on our servers. This facilitates intended product or services usage, such as project creation. This content remains accessible as long as your account is active. Upon account deletion, we undertake content deletion within 60 days.

General Geolocation Data

For most products or services, we log the full IP address used during product account signup and retain this information to counteract future spam signups. Additionally, we log all account access by full IP address for security and fraud prevention purposes, keeping this login data active throughout your product account's tenure. Such data may also beused to maintain access logs, investigate unauthorized access, support internal audits,and ensure the integrity of compliance records.

Website Interactions

We gather browsing activity data for analytical and statistical purposes, such asconversion rate analysis and product design experimentation. This includes browser andoperating system versions, IP address, visited web pages and their loading duration, andreferring website information. If you are signed in, these web analytics data are associated with your IP address and user account until account deactivation. Details regarding the web analytics we utilize are provided in the Advertising and Cookies section.

Voluntary Correspondence

Correspondence sent to YenDigital via email, including queries and support requests, is archived along with sender email addresses. This facilitates reference for future interactions.

We retain volunteered information, such as survey responses, with user consent. In instances of customer interviews, we seek permission to record conversations for future reference or use, acting solely upon explicit consent.

Information Access and Disclosure

We access or disclose your information for the following purposes:

Provision of Requested Products or Services

We engage third-party sub processors to aid application operation and service provision.Other business functions, like managing newsletter subscriptions and conducting customer surveys, may involve third-party processors. The list of Company Processors isaccessible for your reference.

Upon your integration of a third-party service with our products, we may disclose yourinformation as per your directive.

Content examination by YenDigital personnel is limited and requires your express permission, typically for troubleshooting errors disrupting automated processes. We prioritize identifying root causes to prevent reoccurrence of such events. Additionally, we may access your data to comply with legal processes.

Software Bug Resolution

With your consent, we may access your content to address software bugs or provide troubleshooting assistance.

Investigation and Prevention of Misuse

Accessing a customer's account during abuse investigations is a last-resort measure.Our aim is to safeguard customer and reporter privacy while addressing issues appropriately. If product misuse is detected, we take necessary actions, including notifying relevant authorities.

Aggregated and De-identified Data

Aggregated and De-identified Data

We aggregate and/or de-identify collected information for various purposes, including marketing and analytics.

Legal Compliance

YenDigital, is an India-based company and may process personal data in India and other jurisdictions as necessary for service delivery, support, security, and compliance. We comply with government requests for user data only as compelled by legal processes or in emergency situations. Disclosure may occur upon receipt of a warrant, subpoena, or court order. We endeavor to notify affected users before data disclosure unless legally restricted, except in emergencies.

Where EU/UK personal data is transferred outside the EEA/UK, including to India where applicable, YenDigital relies on an appropriate transfer mechanism, such as standard contractual clauses, together with supplementary safeguards where required. To the extent the DPDP Act applies, cross-border transfers of digital personal data shall be carried out only in accordance with the DPDP Act and any applicable governmental restrictions, conditions, or notifications then in force.

Preservation Requests

We may preserve data where required by applicable law or valid legal process. Where preserved data includes personal data of EU/UK individuals, such requests will be assessed in light of applicable data protection and transfer obligations before disclosure.

Audit Obligations

In the event of a tax authority audit, we may be required to divulge billing-related details. We disclose only necessary information, such as billing addresses and tax exemption data.

Corporate Changes

In case of YenDigital acquisition or merger, affected users will be notified well in advance of any personal information transfer or alteration of privacy policies.

Your Entitlements Regarding Your Information

At YenDigital, we uphold uniform data rights for all customers, irrespective of their location. These rights encompass:

These rights can often be exercised by updating your account information. Note that certain information may be exempt from such requests under applicable law. We may require reasonable identity verification before responding to requests. If you require assistance, contact us at info@yendigital.com or at address of YenDigital Technologies Pvt Ltd. given in the “Contact Us” If an authorized agent corresponds on your behalf, written consent from the account holder is mandatory before proceeding.

Depending on applicable law, you may appeal our decision to deny your request. Information on how to exercise this right is provided in our response denying the request. You also have the right to file a complaint with a supervisory authority. EU or UK residents can contact their data protection authority for complaint filing or information on local privacy laws.

Data Security Measures

Data transmission from our servers to your browser is encrypted via SSL/TLS. Database backups are also encrypted. Additionally, rigorous measures are taken to secure data at rest. For detailed security information, refer to our Security Overview.

Regarding products, most data in our database is unencrypted to ensure prompt delivery when needed. However, we encrypt the database at work, with each field containing personal data encrypted with its unique key. Disk encryption is employed for data key storage. Servers decrypt data only when required for delivery to users.

Data Retention Guidelines

We retain your information for the duration necessary for processing purposes. The retention period depends on collection purposes, usage, and your preferences. Upon expiration, we may delete and/or aggregate data. Legal obligations, dispute resolution, and agreement enforcement may necessitate information retention and usage beyond specified periods. Specific retention periods for various information types are outlined in this policy.

In the case of “contact us” data, retention will generally depend on whether the inquiry leads to a business relationship, support matter, legal recordkeeping requirement, or legitimate follow-up need. Retention periods are reviewed periodically to ensure they remain necessary and proportionate, and digital personal data governed by the DPDP Act shall be erased when the purpose is no longer being served and retention is no longer necessary under applicable law.

Site and Data Location

YenDigital is based in India, and its products/services may be hosted, accessed,rendered or supported in India and/or other jurisdictions.

Personal Data Transfer from the EU

The European Data Protection Board (EDPB) mandates that personal data transferred outside the EU receive similar protection as granted under EU privacy law. UK law provides similar safeguards for UK user data transferred outside the UK. YenDigital has adopted a data processing addendum with Standard Contractual Clauses to ensure such protection.

Updates and Queries

We may revise this policy to comply with regulations and reflect new practices. Significant changes will be accompanied by a revision date update and notification to users subscribed to our policy updates mailing list. Where required by applicable law, additional notice will be provided if there is a material change to the purposes of processing or to the manner in which personal data is processed.

For queries, comments, or concerns regarding this privacy policy, your data, or your rights, email us at info@yendigital.com.